FREQUENTLY ASKED QUESTIONS​
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General Questions About Medical Tourism
Q: What is medical tourism?
A: Medical tourism refers to the act of traveling to another country for medical, dental, or surgical care. Patients often choose medical tourism to access more affordable treatments, specialized procedures not available in their home country, or to avoid long waiting lists.
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Q: Why do people choose Turkey for medical tourism?
A: Turkey has become a leading destination for medical tourism due to several factors: High-Quality Healthcare: Many hospitals and clinics are internationally accredited (e.g., JCI) and equipped with advanced technology. Experienced Medical Professionals: Turkish doctors and surgeons are highly skilled, often trained in Western countries, and have extensive experience with international patients. Cost-Effectiveness: Procedures in Turkey can be significantly more affordable than in Western countries, often without compromising on quality. Geographic Accessibility: Turkey's location makes it easily accessible from Europe, Asia, and the Middle East. Tourism Appeal: Patients can combine their medical trip with a cultural and leisure experience in a beautiful country.
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Q: Why should I choose OFF2TURKEY over working directly with a clinic or hospital in Turkey?
A: Choosing OFF2TURKEY means entrusting your medical journey to experts who put your comfort, safety, and satisfaction above everything else. While booking directly with a clinic can feel uncertain, OFF2TURKEY provides a complete, worry-free experience — from helping you select top-rated, internationally accredited clinics to arranging VIP transfers, luxury hotel stays, and personal assistance throughout your stay. Our dedicated team ensures transparent communication, fair pricing, and continuous support before, during, and after your treatment. We’re not just facilitators; we’re your trusted partners in achieving life-changing results with confidence and care. With OFF2TURKEY, every detail is handled to perfection so you can focus on what truly matters — your health and your transformation.
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Q: Is medical tourism safe?
A: When organized through a reputable agency like OFF2TURKEY, medical tourism is very safe. We partner only with accredited hospitals and clinics and highly experienced, certified medical professionals. We also provide comprehensive support for your journey, including transfers, accommodation, and post-operative care, to ensure your safety and comfort.
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Q: What types of procedures are popular for medical tourists in Turkey?
A: Turkey is particularly renowned for: Hair Transplants (FUE, DHI), Plastic and Cosmetic Surgery (e.g., rhinoplasty, breast augmentation, liposuction), Dental Treatments (e.g., veneers, implants, crowns), Eye Surgery (e.g., LASIK), Weight Loss Surgery (e.g., gastric sleeve), Fertility Treatments (IVF).
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Q: What makes OFF2TURKEY different?
A: As a Canadian-based company, OFF2TURKEY understands exactly what North American clients expect — clear communication, high standards of care, and full transparency. We bridge the gap between North American professionalism and world-class Turkish medical expertise, ensuring that every client feels secure and supported both before departure and while abroad. Our local presence means you have someone you can reach easily at home, while our team in Turkey takes care of everything on the ground — giving you the best of both worlds.
Planning Your Trip with OFF2TURKEY
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Q: How do I start the process with OFF2TURKEY?
A: It's simple! You can start by filling out our online inquiry form, sending us an email, or calling us directly. We'll then assign you a dedicated patient coordinator who will guide you through every step, starting with a free consultation to understand your needs.
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Q: What information will I need to provide?
A: To help us assess your case and recommend the best treatment plan, you'll typically need to provide: Medical history (relevant conditions, medications, allergies), Recent medical reports or test results (if applicable), Photos of the area requiring treatment (for cosmetic procedures), Your preferred dates for travel and treatment.
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Q: Will I communicate directly with the doctor?
A: Yes, absolutely. After an initial assessment by your patient coordinator, you will have the opportunity to have a direct consultation (often via video call) with your chosen doctor or surgeon to discuss your specific case, ask questions, and understand the proposed treatment plan.
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Q: What is included in OFF2TURKEY's packages?
A: Our packages are designed to be comprehensive and typically include: Consultation with specialists, The medical procedure itself, All necessary pre- and post-operative tests, Hospital stay (if required), Medication needed for your recovery, Accommodation in a reputable hotel, VIP airport transfers and local transportation * Translator/interpreter services, Dedicated patient coordinator support throughout your journey. (Specific inclusions may vary by package and procedure).
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Q: What is not typically included in your packages?
A: Generally, our packages do not include: International flights to and from Turkey, Personal expenses (shopping, additional tours, personal meals outside of provided hospital/hotel meals), Travel insurance (highly recommended), Visa fees (if applicable)
During Your Trip
Q: What should I expect upon arrival in Turkey?
A: Upon your arrival at the airport, you will be met by a member of the OFF2TURKEY team or a designated driver who will transfer you directly to your hotel or the clinic, depending on your itinerary. Your patient coordinator will be in touch to ensure a smooth arrival.
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Q: Will there be a language barrier?
A: No, language will not be an issue. All our partner hospitals and clinics have English-speaking staff, and we provide professional translator/interpreter services for all your medical appointments and consultations. Your patient coordinator will also be fluent in English.
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Q: How long will I need to stay in Turkey?
A: The duration of your stay depends on the procedure. For example, a hair transplant might require 3-5 days, while more complex surgeries could necessitate a longer stay for recovery and follow-up appointments. Your patient coordinator will provide a detailed itinerary for your specific procedure.
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Q: What if I have an emergency during my stay?
A: OFF2TURKEY provides 24/7 support during your time in Turkey. Your patient coordinator will be your primary point of contact and will assist you immediately with any concerns or emergencies. All our partner facilities are fully equipped to handle medical emergencies.
After Your Treatment
Q: What kind of aftercare and follow-up support do you provide?
A: Our commitment to your well-being extends beyond your return home. We provide: Detailed post-operative instructions before you leave Turkey. Regular follow-up checks (via phone or video call) to monitor your recovery. Access to your patient coordinator for any questions or concerns that arise after your return. Assistance with obtaining any necessary medical reports or prescriptions.
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Q: What if I need a revision or have complications after returning home?
A: While rare, if complications arise, OFF2TURKEY will facilitate communication with your treating physician in Turkey. We will work with the clinic to determine the best course of action and provide guidance on potential solutions, which may include further consultation or, in some cases, a return trip if deemed medically necessary by the doctor.
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Q: How do I share my experience or provide feedback?
A: We welcome all feedback! You can share your experience with your patient coordinator, via email, or WhatsApp. Your insights help us continually improve our services.
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Q: How do I get in touch with someone from OFF2TURKEY?
A: Contact us via our online form on the HOME page, email: info@off2turkey.com, or by WhatsApp: 1-204-807-1906.